Services to Trading & Business Community
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Clearance of Goods and Electronic Processing of Declaration
Customs aims at offering a standard and quality service to its stakeholders (trade and business) through speedy clearance of goods with the least costs and least hassles.
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Electronic Processing of Bills
All Customs declarations (Bills of Entry) are processed electronically through the Mauritius TradeNet System. This Electronic Data Interchange (EDI) network links all commercial operators with the Customs Department. Payment may also be effected electronically.
The Customs House Brokers, Freight Forwarding Agents, and importers registered at the TradeNet System submit their Customs declarations together with scanned documents electronically through TradeNet and after processing, electronic responses of the acceptance or rejection of the declarations are sent to their Front End System.
Clearance formalities are completed within an overall turnaround time of one hour for both seaport and airport sites, and messages for cargo release are sent to clearing warehouses. At the same time declarants are informed to proceed for the removal of their goods.
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The Duty Officer system is a facility provided to assist importers, exporters and freight forwarders at the port and airport with their Customs clearance issues. Under this system, members of the Senior Management of Customs are assigned, on an alternate basis, the role to handle stakeholders’ complaints even outside normal working hours, Sundays and public holidays.
Duty Officers can be contacted on the following numbers:
Port: 5 259 6950
Airport: 5 498 7505
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The MRA-Customs Department is the competent authority for the issuance of certificates of origin as indicated in table below and on the basis of conditions laid down in the respective preferential trade agreements. Applications are submitted electronically to Customs for processing and issuance at the MRA- Customs - Origin Unit Counter. The certificates of origin are remitted in original hardcopy to the Exporter/Exporter’s authorized representative.
AGOA/VISA Certificate of Origin and COMESA Certificates of origin are issued by the Ministry of Commerce and Consumer Protection. The AGOA/VISA Certificate of origin pertains to preferential import of textile and apparel products into the USA. The AGOA/VISA Certificate, duly stamped by the Ministry of Commerce and Consumer Protection, should be submitted to the MRA Customs- Origin Unit for verification of the AGOA/VISA Certificate, together with supporting documents, prior to shipment.
Certificate of Origin
Trade Agreements
Movement Certificate EUR.1
- Interim Economic Partnership Agreement
- Türkiye-Mauritius FTA
- ESA-UK Economic Partnership Agreement
Southern African Development Authority (SADC)
SADC Protocol on Trade
Indian Ocean Commission (IOC)
Protocol sur les Règles d'Origine CO1
Certificate of Origin – Pakistan – Mauritius (PMPTA)
Pakistan – Mauritius Preferential Trade Agreement
China-Mauritius FTA
China Agreement
India-Mauritius CECPA
India-Mauritius Comprehensive Economic Cooperation and Partnership Agreement
African Continental Free Trade Area (AfCFTA)
African Continental Free Trade Area Agreement
Mauritius-United Arab Emirates CEPA
Mauritius-United Arab Emirates Comprehensive Economic Partnership Agreement
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The Mauritius Customs also runs a free Tariff Information Service to provide, on request, information and advice on the proper HS codes, rates of duty, excise duty and taxes applicable on imported goods. This enables importers and stakeholders to know, in advance, the cost of importing goods and helps to avoid time consuming disputes at time of clearance.
Customs also advises industries, trade and other organisations and persons on the duty concessions or duty-free facilities they might take advantage of as provided for under the various enactments administered by MRA Customs.
All requests for tariff information have to be made on the appropriate form which may be downloaded here and addressed to the Customs Tariff Information Unit.
Classification Guidance
- Classification for Cloth Pegs
- Classification for Cocopith
- Classification for Photovoltaic System
- Classification for Separator
- Classification for Pregnancy Test
- Classification for Filing Cabinets
- Classification for Artificial Stones
- Classification for Zenya Green Tea
- Classification for Three or Four Wheeled Vehicles
- Classification for Shower Gels
- Classification for Queue Stand
- Classification for Printed Advertising Banner
- Classification for Plastic U Clips
- Classification for Plastic Compost Converter
- Classification for Electric Cooler
- Classification of Ice Tea
- Classification of Latex Fingercots
- Classification of Two-Wheeled Electrically Powered Transportation Device
- Classification of Pimm's
- Classification of Pastis de Marseille
- Classification of Load Box
- Classification of Latex Gloves
- Classification of Monitors
- Classification of Chamois buffs
- Classification of Plastic Carrier Bags
- Classification of Tyre Flaps
- Classification of Multipurpose four wheeled utility MV - gasoline
- Classification of Multipurpose four wheeled utility MV - Electric
- Classification of Baby Wipes
- Classification for Kolhapuri Chappals
- Classification for Batibox Maconn
- Classification for plastic or rubber sandals (V-shaped straps with multiple plugs)
- Classification for BOM BOM (Syrup Multivitamins & Minerals)
- Classification for Paintball Pants
- Classification for Protective covering
- Classification for Rollator - An Orthopaedic Walking Aid
- Classification for Motor Vehicles falling under Heading 87.03 and 87.04
- Classification for Terry Towelling and similar fabrics of cotton in rolls
- Classification for Palm size electronic organizer
- Classification for Blank Number Plates
- Classification for Reinforced Lumbar Belt
- Classification for Aluminium Tops
- Classification for Medicated Shampoo
- Classification for Telescopic devices
- Classification of Ginseng Capsules
- Classification of Uncooked Pizza
- Classification of Tyre Inflation valve
- Classification of Reinforced Lumbar Support Belt
- Classification of Cough Drops
- Classification of Passenger Boarding Bridges Aircraft & Ships
- Classification of Colostomy Bags
- Classification of Pipe Holder Clips
- Classification of Switch Sockets
- Classification of Paperbags
- Classification of Album & Stickers
- Classification of Lamp Post
- Classification of Pressure Sprayer
- Classification of Electric household bread maker
- Classification of Olive Oil
- Classification of Garment Rail
- Classification of PP Gratings
- Classification of Kurta (ARC)
- Classification of Portable picnic cooler bag
- Classification of Vibration absorbing mounting
- Classification of Video cassette box
- Classification of Natural Stone Coverings
- Classification of Ironing Board
- Classification of Tiles
- Classification of Photo Album
- Classification of Baby walker
- Classification of Uncooked instant egg noodles
- Classification of Mini Vehicle
- Classification of Grounding Rods
- Classification of Chafing Dish
- Classification of Electric Bicycle
- Classification of Non-alcoholic beverage (Gripe “water”)
- Classification of Height, weight, fat, blood pressure and pulse measuring device
- Classification of Disposable Aluminium Foil Containers
- Van Type Vehicles
- Classification of Parazone Thick Bleach
- Classification of Babies' Garments
- Classification of Mountings & Fittings
- Classification of Headgear
- Classification of Alloy and Non-Alloy Steel
- Classification of T-Shirt
- Classification of Kurta
- Classification of Footwear
- Classification of Track Suit
- Classification of Unassembled Parquet Panels
- Classification of Assembled Parquet Panels
- Customs Tariff Ruling Database
- Classification of Limestone/Calcerous Stone
- Classification for Low Energy Consumption lamps
- HS Classification guidance
- Harmonised System for the Classifcation of goods version 2012 - Correlation Table
Updated Information for Customs
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Physical Cross Border Transportation of Currency or Bearer Negotiable Instruments
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Information to Stakeholders
10.30 Press Conference held by the Director General of MRA in the presence of the Commissioner of Police, Manufacturers and Traders in Cigarettes on 09.09.2006. Mr Cunningham made the following presentation - Launching Campaign to Combat Illicit Trade in Tobacco Products
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For manufacturers applying for registration under Item 9 of Part I (a) of the First Schedule to the Excise Act - gas oil used in stationary engines and boilers (SEBS):
The following forms and guidelines are applicable :-
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Duty exemption to the manufacturing sector (MRA/CUS/DR/EMU/Form 4)
Physical cross-border transportation
Physical cross-border transportation of currency or bearer negotiable instruments or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts
Physical cross-border transportation means any in-bound or out-bound or in transit physical transportation of goods and includes physical transportation by a natural person or in that person’s accompanying luggage, shipment through containerized cargo, or mailing by a natural or legal person.
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Section 131A of the Customs Act and Regulations 80 and 81 of the Customs Regulations 1989 make provisions that any person, whether incoming, outgoing or in transit, making a physical cross-border transportation of currency or bearer negotiable instruments (BNI) or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts of an amount of more than 500,000 Mauritian rupees or its equivalent in foreign currency, needs to make a declaration to Customs.
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Any person who needs to make a declaration to Customs shall –
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submit the duly filled-in Declaration Form (MRA/CUS/CANS/AMLU/FORM 1) available at the Customs counter at the Airport, Port or Cargo Terminal; or
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make an online declaration, related to physical cross-border transportation, through the MRA website: www.mra.mu under the e-services-Customs menu : https://eservices16.mra.mu/Currency/Index.jsp
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In case of reasonable suspicion under this section of the law, a Customs officer may require any person to make a declaration as per paragraph (B).
Any person making a declaration may be questioned by a Customs Officer on the particulars of the declaration made and in the course of any questioning, the officer may inspect the person’s travel documents, passport, laissez-passer, tickets and accompanying luggage. The officer may also under reasonable cause, detain and search the person in accordance with Section 132 of the Customs Act.
Any person who fails to make a declaration or when so required, refuses to make a declaration or makes a declaration which is false or misleading in any material particular or without any reasonable excuse refuses to answer questions, shall commit an offence and on conviction shall be liable to a fine of not less than 20 per cent of the whole amount which is the subject matter of the offence but not exceeding 2 million rupees and to imprisonment for a term not exceeding 5 years.
Any person who wishes to have additional information relating to physical cross-border transportation may access the following link: https://eservices16.mra.mu/Currency/Index.jsp
Introduction to Customs
The MRA Customs falls under the umbrella of the Mauritius Revenue Authority (MRA). MRA falls under the aegis of the Ministry of Finance and Economic Development and the main function is to administrate the revenue laws.
In line with MRA strategic objectives, the Customs collects revenue for the government, ensures national security, protects the society and prevention of illicit financial flows while facilitating the legitimate movement of people and goods across the border.
All efforts are geared towards managing the Customs functions effectively and efficiently with the optimum use of risk management, automation and post control audit for the:
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interception of smuggled and contraband goods such as illicit drugs;
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inspection of travellers and their baggage, cargo and mail;
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use of Non-Intrusive Inspection Technology such as X-Ray scanners and K-9;
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assessment and collection of Customs duties, excise duties, VAT and other taxes levied under customs laws;
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protection of the society against Intellectual Property Rights (IPR) infringed goods;
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promotion of trade across borders by providing trade facilitation measures for legitimate trade;
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enforcement of import and export restrictions and prohibitions;
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collection and compilation of accurate import and export data; and
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control of physical cross border transportation of currency or bearer negotiable instruments or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts.
For an effective and efficient border control, MRA Customs works in close collaboration with the other government agencies namely, the Ministry of Agro-Industry and Food Security, the Ministry of Health and Quality of Life, the Government Pharmacist, the Veterinary Services, the Mauritius Police Force, etc.
MRA Customs has a work force of 646 officers who are posted at various customs offices, that is, the headquarters, airport, port, Rodrigues outstation and other custom controlled area.

Customs has eleven sections. Each section has several interconnected operational units. A Section Head is responsible for the administration of each section. The main units and sub-sections falling under each section are listed below:
| 1. | Air Cargo Operations |
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| 2. | Trade Facilitation, Customs Cooperation |
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| 3. | Seaport Operations |
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| 4. | Customs Management System / Information Technology (CMS / IT) |
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| 5. | Assessment |
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| 6. | Excise |
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| 7. | Surveillance & Enforcement |
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| 8. | Deferral Regimes |
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| 9. | Risk Management |
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| 10. | Airport Passenger Terminal (SSR) |
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| 11. | Customs Anti-Narcotics |
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Customs has three basic functions:
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Fiscal function – consists of collecting and protecting government revenue in the form of customs duty, excise duty, VAT and other taxes under Customs Laws.
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Protection / security function – ensures the security and protection of the country against transnational crimes and acts of terrorism. For instance, preventing prohibited goods, money laundering, illicit chemical, biological, radioactive and nuclear goods from entering the country, reducing the ability of terrorist groups to obtain precursor chemicals to make improvised explosive devices and to acquire light arms and weapons.
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Economic function – provides trade facilitation measures for legitimate trade across the border in order to boost up import/ export and promote foreign direct investment. Reduce cost and dwell time, thereby ensuring fluidity and security to the business community in the Customs clearance.
During the last decade, there has been an evolution in the roles of Customs. In fact, the fiscal function which was considered to be the main mission of Customs has been coupled by other functions. Nowadays, the economic mission is considered to be an important function together with the security/protection function. These two functions when performed effectively contribute to attracting trade and investment.
On the other hand, with the reduction and/or elimination of tariff barriers, the revenue collection in terms of Customs duty has subsided. Modern Customs is, considered as an economic partner stakeholders and needs to strike the right balance between trade facilitation and control.
To accomplish its functions effectively and efficiently, Customs resorts to the following control methods and techniques:
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Risk-Management and Intelligence
The use of advance electronic information on cargo and passengers and intelligence available to customs allows to enhance their profiling and targeting methods. This provides Customs the ability to focus on high-risk consignments and passengers.
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Enforcement of Customs Laws
Customs ensures compliance to Customs laws through examination, query, post control audit and investigation with respect to all economic operators engaged in trade across the border. Some of the most common areas that are investigated by Customs are listed below:
- Drugs
Customs ensures border control to prevent drugs smuggling and drug-related offences. Its objective is to combat drug trafficking and physical cross border transportation of currency or bearer negotiable instruments or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts of an amount of more than 500,000 rupees or such other amount as may be prescribed or its equivalent in any foreign currency through intelligence-led enforcement operations. Customs makes use of risk management, scanners and drug detector dogs to intercept contrabands. It also works in close collaboration with Mauritius Police Force (ADSU), Financial Intelligence Unit (FIU), NGOs and other intelligence and enforcement bodies specialized in combatting illegal drugs and money laundering to effectively fulfil its mission.
- Frauds
Customs investigates suspected cases where importers have deliberately evaded duty and/or VAT. This can be done both at clearance time of the cargo as well as after clearance through Post-Control Audit.
- Prohibited Goods
Customs also enforces prohibition and restriction of goods at import and export under other enactments in order to protect the society, and below are the main areas where such control is effected:
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infringement of intellectual property rights – counterfeit, trademark and copyright goods
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publications and goods of obscene character - child pornography, bestiality, sexual violence, etc.
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firearms and offensive weapons
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other import and export restrictions and prohibitions under other national legislations.
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- Drugs
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Wildlife Protection
Customs is also engaged in the protection of wildlife species through the Convention on International Trade in Endangered Species (C.I.T.E.S). The signatories of this convention are committed to the detection and prevention of trade in endangered species. It is a joint initiative of Customs and the National Parks & Conservation Service. Customs has been assigned the responsibility for the prevention of illegal trade in fauna and flora involving import, export and transit.
The Excise Section is responsible for the protection and collection of excise duty, monitoring and control and delivery of locally manufactured excisable goods (including plastic carrier bags and plastic pet bottles as from July 2006). As a result Customs has as main role the supervision, monitoring and control of excise operations which includes processing, blending, bottling, warehousing, ex-warehousing, etc. The list below points out the excise operations that need customs supervision and/or authorization.
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The manufacture and removal/transfer of excisable goods such as perfumed spirits and denatured alcohol.
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The transfer and the fixing of a still.
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The placement and replacement of a seal on a still.v
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Customs also perform Post Control Auditing on the operations of the manufacturers of alcoholic products, plastic carrier bags and plastic pet bottles to verify the Stock Book of finished product, material used, and any waste that result from production.













