Financial Assistance to Households : Power Cuts for 12 Consecutive Hours During the Passage of Cyclone Belal


 

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The Mauritius Revenue Authority (MRA) informs subscribers of the Central Electricity Board (CEB) that the Government of the Republic of Mauritius has decided to provide for the payment of a one-off financial assistance of Rs 2,000 to each household that has faced power cuts for 12 consecutive hours during the passage of the cyclone Belal.

The MRA has been entrusted the responsibility to make the payment to eligible subscribers in accordance with a list provided by the CEB.

Eligible Households

Households are eligible for the financial assistance where the power cut of 12 consecutive hours occurred between Monday 15 January 2024 at 10:10 hrs (Class II cyclone warning) and Saturday 20 January 2024 at 18:00 hrs (completion of reinstatement works by CEB)

Submission of Bank Details

  1. Eligible subscribers, whose bank details are already available at the MRA, do not have to submit their bank details. The payment of the one-off financial assistance of Rs 2,000 has been credited directly to their bank accounts.

  1. Other eligible subscribers, whose bank details are NOT already available at the MRA, are required to submit their bank details electronically to the MRA.

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Subscribers are required to insert their National Identity Card Number.

On providing the required information in the login page, a one-time password (OTP) will be sent on the mobile phone number provided and the OTP will have to be entered in order to proceed with the application.

Pre-requisite

The applicant must ensure that he has the following at hand:

  1. His National Identification Card (NIC);

  2. His mobile phone; and

  3. The details of a valid bank account details in this name in which the allowance will be credited.

General information before making an application:

  • The applicant is recommended to use a recent version of Google Chrome or Mozilla Firefox as browser to file the application.

  • Kindly note that it is the responsibility of the applicant to make a correct and complete application.

  • Please ensure that the applicant provides an email address and a telephone number as they will be used by MRA to communicate with you.

Support services

The list of eligible subscribers has been provided by CEB. Subscribers who may be eligible for the financial assistance but are unable to provide their bank details on the MRA website are required to contact the CEB or phone on the CEB Hotline "8912" for clarifications and further information.

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