Customs - Mauritius Revenue Authority

EnquiryPoint

GENERAL ENQUIRIES

Importing goods for commercial reasons?

Bringing items into Mauritius for sale or for your business.

You'll need to contact a Customs House Broker or a Freight Forwarding Agent to assist you for the clearance of the goods from Customs.

Looking for additional information on Trade Agreements?

Kindly contact the International Trade Division of the Ministry of Foreign Affairs, Regional Integration and International Trade on the following email address:

Name	Mrs Natasha Ponen	Mrs Naznin Butonkee
Post	Principal Trade Policy Analyst	Senior Trade Policy Analyst
Email Address	This email address is being protected from spambots. You need JavaScript enabled to view it.	This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone Number	260-2915	260-2920

Where's my parcel?

To find out where your parcel is, you need to know the local agent handling your parcel.

Please find below contact details of local agents:
- Mauritius Post - 208 2851
- DHL Express - 208 7711
- Celero - 202 0000
- Fedex – 286 5914
- Chronopost - 460 2828

How to register as Importer/ Exporter?

To self-register as Importer or Exporter, please use the MRA’s e-service platform.

Enquire about:

SN	Ministry/ Agency	Description	EMail	Tel
1	Agricultural Marketing Board	Potatoes, Onions and shallots, Garlics	This email address is being protected from spambots. You need JavaScript enabled to view it.	433 4025
2	Dangerous Chemicals Control Board	Chemicals	-	-
3	*Division of Veterinary Services*	Live animals and meat	This email address is being protected from spambots. You need JavaScript enabled to view it.	454 1016 / 454 1017 / 466 6662
4	Energy Efficiency Management Office	Air conditioning machines	This email address is being protected from spambots. You need JavaScript enabled to view it.	2068070
5	Film Classification Board	Film	This email address is being protected from spambots. You need JavaScript enabled to view it.	210 0592 / 210 3117/ 210 2739
6	Food Import Unit	Food Items (Fruits, vegetables, meat)	This email address is being protected from spambots. You need JavaScript enabled to view it.	210 1345
7	Information and Communication Technologies Authority	Smartphone, Printer, Microphone, Headphones and earphone, Cameras for CCTV systems	This email address is being protected from spambots. You need JavaScript enabled to view it.	2115333
8	Ministry of Commerce and Consumer Protection	Rice, Wheat, Petroleum, Firecrackers, Rough Diamonds , Gold, second hand motor vehicles	This email address is being protected from spambots. You need JavaScript enabled to view it.	460 2500
9	Ministry of Environment, Solid Waste Management and Climate Change	Plastic products, cells, batteries	This email address is being protected from spambots. You need JavaScript enabled to view it.	203 6200 / 212 7175
10	Ministry of Agro-Industry, Food Security, Blue Economy and Fisheries (Blue Economy and Fisheries Division)	Fish and Fish Products	- This email address is being protected from spambots. You need JavaScript enabled to view it. - This email address is being protected from spambots. You need JavaScript enabled to view it.	(+230) 211 2470 – 211 2475 / 208 6100 / 208 6208 / 208 6210 / 208 6211
11	Mauritius Standard Bureau	Toys, Helmets, Plastic and Polyethylene Pipes and Fittings, Iron Bars	- This email address is being protected from spambots. You need JavaScript enabled to view it. - This email address is being protected from spambots. You need JavaScript enabled to view it.	433 3648
12	National Agricultural Product Regulatory Office (NAPRO)	Tea, Tobacco and Tobacco products	This email address is being protected from spambots. You need JavaScript enabled to view it.	467 8046
13	National Plant Protection Office (NPPO) https://sps.govmu.org/	Plants and products thereof	This email address is being protected from spambots. You need JavaScript enabled to view it.	464-4872 / 464-4874 / 465-4902
14	Pharmacy Board	Pharmaceutical Products and Food Supplements	-	201 1927
15	Mauritius Police Force	Firearm, Explosives , Weapons, Pepper Spray	This email address is being protected from spambots. You need JavaScript enabled to view it.	208 0034 / 208 0035 / 211 4444
16	Radiation Safety and Nuclear Security Authority	Radioactive elements, Nuclear reactors	This email address is being protected from spambots. You need JavaScript enabled to view it.	434 3000

Can’t find what you’re looking for?

Get in touch with Mauritius Customs.

You did not find the information sought in the Customs Page?

Please fill in the hereunder Enquiry Form and submit to Customs by e-mail on This email address is being protected from spambots. You need JavaScript enabled to view it. or at the Trade Facilitation and Customs Cooperation Section, MRA Customs, Custom House, Mer Rouge, Port Louis on working days, during office hours.

Certificate of Origin Formats

For Preferential Import - Preferential treatment will be granted only upon submission, to MRA Customs Department, of a valid Certificates of Origin, in accordance with trade agreements and Customs laws and regulations. The below - listed Certificates of Origin formats are being provided for reference only and may vary in colour presentation, depending on provisions of the relevant chapters on Rules of Origin of the trade agreements.

For Preferential Export - No person other than the Director General shall issue a Certificate of Origin in respect of any export to any State, which is party to the concerned trade agreement.

A Certificate of Origin is valid only if duly authenticated (official stamp and/or* official’s signature) by the competent authority of the exporting Party (validity period for submission to customs authorities applicable). Other authentication means (QR Code, website address interalia) may apply when a Certificate of Origin is electronically issued.

*depending on the relevant trade agreement

Any person who prepares or present a Certificate of Origin that is not genuine, shall commit an offence and shall be dealt with in accordance with Customs laws. The Customs laws and regulations can be accessed on the page Legislations.

Specimen

Departing from Mauritius

Currency Declaration

The legislation does not prohibit the transportation of currency or Bearer Negotiable Instruments by any traveller. However, any person leaving Mauritius with currency or Bearer Negotiable Instruments or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts exceeding Rs 500,000 in value or its equivalent in foreign currency must declare the sum to Customs, by filling the Currency Declaration Form (available at the Customs counter ) wherein the origin and intended use of the sum declared must be stated, before proceeding with Immigration formalities.

Any person making a declaration may be questioned by a Customs Officer on the particulars of the declaration made and in the course of any questioning, the officer may inspect the person’s travel documents, passport, laissez- passer, tickets and accompanying luggage. The officer may also under reasonable cause, detain and search the person in accordance with Section 132 of the Customs Act 1988.

Any person who fails to make a declaration or when so required, refuses to make a declaration or makes a declaration which is false or misleading in any material particular or without any reasonable excuse refuses to answer questions, shall commit an offence and on conviction shall be liable to a fine of not less than 20 per cent of the whole amount which is the subject matter of the offence but not exceeding 2 million rupees and to imprisonment for a term not exceeding 5 years.

Notice - Bonded Warehouses

Advance Origin Ruling

“Advance Origin Ruling” provides the opportunity to Exporters / Manufacturers to make a request for ruling to the MRA Customs Department on eligibility of a good to acquire originating status in advance of import / export. Advance Origin Ruling allows traders to secure market access by providing official written decision, prior to an export transaction, for a specified period.

How to apply for advance origin ruling?

The applicant, who can be an importer, exporter, producer, or their representative, may apply to the MRA Customs Department for an advance origin ruling by electronically submitting the form at - ‘Click here’
The application shall be accompanied with supporting documents giving the full description of the goods, the production process, their composition, the country from which the goods are imported, the country in which the goods are manufactured, a certificate of costing, together with all materials relevant to the goods such as any sample (if practical), copies of technical literature (brochures, catalogues, photographs) and any other documents that may assist the MRA Customs in determining the correct origin of the goods.
Three copies of the application form and the supporting materials shall be submitted at the Counter of the Origin Unit, Custom House, Mer Rouge, Port Louis.
A fee of Rs 500 per application shall be payable at the MRA Customs Cashier counter at the time of submission of the documents for advance origin ruling.
Origin Ruling shall be given within 150 days of the date of receipt of the application as per Section 19B of the Customs Act 1988.
The Ruling given by the Director General, MRA shall be posted on the MRA website and be binding for a period of 3 years from the date of its issue.
Any request for assistance can be directed to the MRA Customs Department - Origin Unit on 202 0500 or emailed to This email address is being protected from spambots. You need JavaScript enabled to view it..

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