GENERAL ENQUIRIES
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Importing goods for commercial reasons?
Bringing items into Mauritius for sale or for your business.
You'll need to contact a Customs House Broker or a Freight Forwarding Agent to assist you for the clearance of the goods from Customs.
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Looking for additional information on Trade Agreements?
Kindly contact the International Trade Division of the Ministry of Foreign Affairs, Regional Integration and International Trade on the following email address:
Name Mrs Natasha Ponen Mrs Naznin Butonkee Post Principal Trade Policy Analyst Senior Trade Policy Analyst Email Address This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. Phone Number 260-2915 260-2920 -
Where's my parcel?
To find out where your parcel is, you need to know the local agent handling your parcel.
Please find below contact details of local agents:
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Mauritius Post - 208 2851
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DHL Express - 208 7711
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Celero - 202 0000
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Fedex – 286 5914
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Chronopost - 460 2828
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How to register as Importer/ Exporter?
To self-register as Importer or Exporter, please use the MRA’s e-service platform.
Enquire about:
SN Ministry/ Agency Description EMail Tel 1 Agricultural Marketing Board Potatoes, Onions and shallots, Garlics This email address is being protected from spambots. You need JavaScript enabled to view it. 433 4025 2 Dangerous Chemicals Control Board Chemicals - - 3 Division of Veterinary Services Live animals and meat This email address is being protected from spambots. You need JavaScript enabled to view it. 454 1016 / 454 1017 / 466 6662 4 Energy Efficiency Management Office Air conditioning machines This email address is being protected from spambots. You need JavaScript enabled to view it. 2068070 5 Film Classification Board Film This email address is being protected from spambots. You need JavaScript enabled to view it. 210 0592 / 210 3117/ 210 2739 6 Food Import Unit Food Items (Fruits, vegetables, meat) This email address is being protected from spambots. You need JavaScript enabled to view it. 210 1345 7 Information and Communication Technologies Authority Smartphone, Printer, Microphone, Headphones and earphone, Cameras for CCTV systems This email address is being protected from spambots. You need JavaScript enabled to view it. 2115333 8 Ministry of Commerce and Consumer Protection Rice, Wheat, Petroleum, Firecrackers, Rough Diamonds , Gold, second hand motor vehicles This email address is being protected from spambots. You need JavaScript enabled to view it. 460 2500 9 Ministry of Environment, Solid Waste Management and Climate Change Plastic products, cells, batteries This email address is being protected from spambots. You need JavaScript enabled to view it. 203 6200 / 212 7175 10 Ministry of Agro-Industry, Food Security, Blue Economy and Fisheries (Blue Economy and Fisheries Division) Fish and Fish Products - This email address is being protected from spambots. You need JavaScript enabled to view it. - This email address is being protected from spambots. You need JavaScript enabled to view it.
(+230) 211 2470 – 211 2475 / 208 6100 / 208 6208 / 208 6210 / 208 6211 11 Mauritius Standard Bureau Toys, Helmets, Plastic and Polyethylene Pipes and Fittings, Iron Bars - This email address is being protected from spambots. You need JavaScript enabled to view it. - This email address is being protected from spambots. You need JavaScript enabled to view it.
433 3648 12 National Agricultural Product Regulatory Office (NAPRO) Tea, Tobacco and Tobacco products This email address is being protected from spambots. You need JavaScript enabled to view it. 467 8046 13 National Plant Protection Office (NPPO) https://sps.govmu.org/ Plants and products thereof This email address is being protected from spambots. You need JavaScript enabled to view it. 464-4872 / 464-4874 / 465-4902 14 Pharmacy Board Pharmaceutical Products and Food Supplements - 201 1927 15 Mauritius Police Force Firearm, Explosives , Weapons, Pepper Spray This email address is being protected from spambots. You need JavaScript enabled to view it. 208 0034 / 208 0035 / 211 4444 16 Radiation Safety and Nuclear Security Authority Radioactive elements, Nuclear reactors This email address is being protected from spambots. You need JavaScript enabled to view it. 434 3000 Can’t find what you’re looking for?
Get in touch with Mauritius Customs.
You did not find the information sought in the Customs Page?
Please fill in the hereunder Enquiry Form and submit to Customs by e-mail on This email address is being protected from spambots. You need JavaScript enabled to view it. or at the Trade Facilitation and Customs Cooperation Section, MRA Customs, Custom House, Mer Rouge, Port Louis on working days, during office hours.